Receptionist - State Farm Agent Team Member
Full Time • Fort Collins, CO
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in August 2020 and currently has a team of six. I bring a unique and creative background to the insurance world — from working in television, recording, and producing to even participating in a game show. I started a scratch agency with State Farm in 2006, then spent three years as a Sales Leader before opening this office.
I earned my degree in Public Relations from St. Mary’s University of Minnesota and also attended University of Wyoming. I’m known for my big personality and love creating “TikTok mom joke” videos and Gen X humor content. I’m deeply involved in the Fort Collins community through the local Chamber of Commerce, Social Lites Networking Club, CASA, SABA, and local animal shelters.
Our team enjoys great perks, including rotating Fridays off (one per month), donuts, lunches, snacks, and a flexible, family-friendly and dog-friendly work environment set in a historic farmhouse on the national registry.
Our culture is all about loyalty, empathy, teamwork, and purpose. We celebrate big wins, support one another, and live by a “work hard, play hard” philosophy. I’m looking for purpose-driven individuals who genuinely care about protecting others and want to grow as part of a supportive, fun team.
ROLE DESCRIPTION:
Gwen Brooks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency opened in August 2020 and currently has a team of six. I bring a unique and creative background to the insurance world — from working in television, recording, and producing to even participating in a game show. I started a scratch agency with State Farm in 2006, then spent three years as a Sales Leader before opening this office.
I earned my degree in Public Relations from St. Mary’s University of Minnesota and also attended University of Wyoming. I’m known for my big personality and love creating “TikTok mom joke” videos and Gen X humor content. I’m deeply involved in the Fort Collins community through the local Chamber of Commerce, Social Lites Networking Club, CASA, SABA, and local animal shelters.
Our team enjoys great perks, including rotating Fridays off (one per month), donuts, lunches, snacks, and a flexible, family-friendly and dog-friendly work environment set in a historic farmhouse on the national registry.
Our culture is all about loyalty, empathy, teamwork, and purpose. We celebrate big wins, support one another, and live by a “work hard, play hard” philosophy. I’m looking for purpose-driven individuals who genuinely care about protecting others and want to grow as part of a supportive, fun team.
ROLE DESCRIPTION:
Gwen Brooks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Currently licensed applicants preferred.
Compensation: $55,000.00 - $70,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Crystal Excellence Award
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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